Terms & Conditions

1 DEFINITIONS AND GENERAL PRINCIPLES

"You" are the customer (main driver) who signed the rental agreement and who is entitled to drive the Vehicle. The same terms apply to all additional drivers mentioned on the rental agreement.

The renter is Tesla Transfers Sarl.

"Vehicle" is the car that Tesla Transfers Sarl is renting to you for the agreed duration of the rental agreement and will include all parts and accessories fitted to it at the commencement of the rental.

"Damage" is any damage occurring to the Vehicle (including the ski box and the seats for children) and any damage occurring to third party property where applicable.

General Rental Terms

THE FOLLOWING GENERAL RENTAL TERMS APPLY TO THE RENTAL. THE RENTER STRONGLY RECOMMENDS THAT YOU CAREFULLY READ THESE GENERAL RENTAL TERMS. OUR TERMS AND CONDITIONS ARE AVAILABLE ONLY IN ENGLISH AT THE MOMENT.

2 PREREQUISITES: WHAT DO YOU NEED IN ORDER TO RENT A VEHICLE?

You must bring with you a driving licence valid in Switzerland. The driving licence must have been issued by authorised authorities at least 12 months before the date of the commencement of the rental. In addition to the normal driving licence, an international driving licence is also mandatory if the driving licence is written in a language different to the official languages of Switzerland, and/or in characters that can not be read in Switzerland. Please note that the international driving licence is valid only if accompanied by the normal driving licence.

In addition to your driving licence you must also present a valid passport.

When renting a Tesla from Tesla Transfers Sarl you must be aged 25 or older, and have held a driving licence for at least one year. However, to rent any other vehicle from Tesla Transfers Sarl you must be aged 21 or older, and have held a driving licence for at least one year. The above requirements are also applicable to all additional drivers if any.

You must produce a valid credit card with an expiry date later than the end of your rental period.

Please note that Tesla Transfers Sarl accepts major credit cards such as American Express, Mastercard, and Visa. Credit cards are accepted to the limits authorised by the credit card company.

3  THE VEHICLE: CONDITION, USE, BREAKDOWN ASSISTANCE AND MAINTENANCE/MECHANICAL PROBLEMS

3.1 Condition of the Vehicle.

A description of the condition of the Vehicle will be given to you at the same time as you take the position of the Vehicle at the beginning of your rental period.

Before leaving the rental location ( Geneva airport or Verbier), you are required to check the condition of the Vehicle. Where an apparent defect is found which is not already listed in the document, you must immediately inform the Tesla Transfers Sarl employee at Geneva airport or in Verbier in order to proceed with a joint-examination of the Vehicle.

In such a case, amendments must be made to the document and duly countersigned by both parties.

If the amended document is not countersigned by both parties, the condition of the Vehicle will be as set out in the document given to you with the rental agreement and it will be considered that you received the Vehicle in proper working condition.

You will return the Vehicle in the same condition as it was provided at the start of the rental.  You are responsible for any repair or refurbishment costs and these will be added to the cost of the rental.

3.2 Use of the Vehicle

The Vehicle must not be driven by anyone other than you and then only under the condition that your ability to drive is not in any way impaired by mental or physical incapacity or restricted by the Law.

If you wish to take the Vehicle outside of Switzerland, you must contact Tesla Transfers Sarl before the commencement of your rental and ask for a prior written consent.

Certain restrictions may apply with respect to:
- loading the Vehicle on trains, boats, ferries or similar means of transportation; - taking the Vehicle from the mainland onto an island; - taking the Vehicle across borders. You are advised to check at the time of reservation.

You must take care of the Vehicle, keep it in good repair and condition, pay any fines for which you may be liable, reimburse Tesla Transfers Sarl for any damage to the Vehicle, and refund Tesla Transfers Sarl any costs it incurs.

In the case of 3- or 4-hour airport transfer rental (Geneva airport - Verbier or Verbier - Geneva airport) the Vehicle will be provided with enough charge in the battery, or enough fuel in the tank, to reach your destination.

In the cases of 8-hour or 24-hour rentals the Vehicle will be provided with fully charged battery (Tesla) or a full tank (other vehicles). The eventual costs of recharging the battery will be at your expense.

You are liable for all fees, taxes, fines and penalties incurred in connection with the use of the Vehicle and for which Tesla Transfers Sarl is charged, unless they have arisen through the fault of Tesla Transfers Sarl.

During the rental period you must carry out the usual checks (engine oil level, tire pressure, etc.) as would any careful user and you must respect the maintenance cycle of the Vehicle as stated in the maintenance guide, if any.

When parking the Vehicle, even for a short period, you undertake to lock it and make use of the Vehicle's alarm and/or immobilisation equipment. You must never leave the Vehicle unoccupied with the keys in the ignition. Non-return of the keys will lead to invalidation of the theft cover.

You undertake to use the Vehicle in a responsible manner and in particular, only for the purposes for which it is intended. For a car, this means primarily carrying passengers other than for hire and reward.

In particular, you must not use the Vehicle under any of the following conditions or for any of the following purposes:

- driving the Vehicle under the influence of alcohol, drugs or any other type of narcotic substances,
- transportation of inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances, - carrying anything which, because of its smell or condition, harms the Vehicle or causes Tesla Transfers Sarl to lose time or money before it can rent the Vehicle again, - transportation of live animals (with the exception of domestic pets, subject to prior authorisation by Tesla Transfers Sarl - with a roof rack, luggage carrier or similar, unless supplied by Tesla Transfers Sarl , - re-rental to or use by other persons, - carrying passengers for hire or reward, - participating in rallies, competitions or trials, wherever they may take place, - giving driving lessons, - pushing or towing another vehicle, or exceeding the authorised load weight. - travelling on non-paved roads or on roads, the surface or state of repair of which could put the vehicle's wheels, tires or its under body mechanics at risk, - intentionally committing any offence. - none of the goods and baggage carried in the Vehicle, including their packing and stowage equipment, will be permitted to damage the Vehicle, nor put the occupants abnormally at risk, - in any way which breaks the road traffic laws or any other laws.

You will be liable for any offence committed during the rental period which relates in any way to your use of the Vehicle, as if you were the owner of the Vehicle. Upon the request of the police or any official body Tesla Transfers Sarl may have to transfer your personal data. Such transfer will be done in accordance with the data protection laws of Switzerland.

All the Vehicles rented from Tesla Transfers Sarl will be equipped with winter tires during the winter season, 1st of December - 30th of April.

3.3 Maintenance / Mechanical Problems

The Vehicle has been provided to you with a full set of tires in good condition. In the event that any of them is damaged for any reason other than normal wear and tear, you undertake to replace it immediately at your own expense with a tire of the same dimensions, type and wear characteristics.

You must stop the Vehicle if any of the instrument panel warning lights, which are intended to indicate the existence of a mechanical problem, light up, or if you become aware of anything else which may indicate the presence of a mechanical problem with the Vehicle.

If the odometer has stopped functioning for any reason other than a technical failure, you will be required to pay a distance charge according to the rates stipulated on Tesla Transfers Sarl - internet page.

When the rental starts, the Vehicle will be roadworthy and fit for normal use. If it is not, or if it becomes un-roadworthy or unfit for normal use during the rental because of mechanical breakdown or accident, you must inform Tesla Transfers Sarl or telephone the emergency number given you and written on the rental agreement.

Tesla Transfers Sarl will have the choice between replacing the Vehicle or accepting repairs to be done to the Vehicle. In the latter case, repairs can only be made after written or oral confirmation from and instructions given by Tesla Transfers Sarl as well as prior acceptation by Tesla Transfers Sarl of the estimation of costs. Without prejudice to any question of liability, the expenses for the repairs may be charged directly to  Tesla Transfers Sarl. If not, Tesla Transfers Sarl reserves the right to request from you the remittance of the defective pieces and the paid invoice.

The fees and expenses of any repair undertaken without the order of Tesla Transfers Sarl will not be reimbursed to you. The rule of prior approval does not apply in the event of breakdown on motorways and solely in this case. Consequently, the roadside repair or towing expenses will be reimbursed to you.

You must inform Tesla Transfers Sarl, of all accidents, damage to or breakdowns of the car, even those which may already have been repaired, when you return the Vehicle. You will remain liable for any damages to Tesla Transfers Sarl.

In any case, neither Tesla Transfers Sarl nor its directors or employees will be liable to you for any loss or damage (including but not limited to loss of profit or earnings...) nor, to the extent permitted by the law, for indirect consequential damages whether your action is based on contract or in tort.

4 RENTAL PERIOD

4.1  Principle and Calculation

You undertake to return the Vehicle to Tesla Transfers Sarl at the agreed place, on the date and at the latest at the time indicated on the rental agreement.

4.2  Extension of the Original Duration of the Rental

Should you wish to keep the Vehicle for a period longer than that originally set out in the rental agreement, you must first contact by phone Tesla Transfers Sarl representative. He/she will let you know if it is possible.

Generally, during the main rental season, in the winter, the last minute extension of the duration of the rental is not possible.

4.3 Delivery and Collection Terms

When you return the Vehicle, or when you leave the Vehicle for collection by Tesla Transfers Sarl, you must complete the details of the date and time of return, the odometer reading as well as other information Tesla Transfers Sarl has asked you to fill in on the rental contract.

You must return the Vehicle immediately if Tesla Transfers Sarl asks you to do so. In the event that the Vehicle is not delivered to Tesla Transfers Sarl upon request you hereby authorise Tesla Transfers Sarl to enter your premises and to do any and all other things necessary to repossess the Vehicle. You will be liable for any costs associated with such repossession. Tesla Transfers Sarl may repossess any vehicle without notice or liability where Tesla Transfers Sarl deems that such repossession is necessary for its own protection.

4.4 End of Rental

The end of the rental is defined by the return of the Vehicle and of its keys to a Tesla Transfers Sarl representative. This must be done to a uniformed Tesla Transfers Sarl employee who can also be identified by having a telephone with a number given to you in the rental contract. Under no circumstances should you give the keys to just any person present at the agreed meeting location and who you assume or who purports to be a Tesla Transfers Sarl employee.

If the Vehicle is returned without its keys, you will be invoiced for the cost of the replacement keys and all the other costs related to recuperating the replacement keys.

Under no circumstances will Tesla Transfers Sarl accept any liability for articles that may have been left in the Vehicle at the end of the rental.

4.4.1  In the event of confiscation, theft or accident

In the event of measures by third parties, including attachment, confiscation or impounding of the Vehicle, you must immediately inform Tesla Transfers Sarl in writing.

Tesla Transfers Sarl will then be entitled to take all measures which it deems necessary to protect its rights. You will be liable for all damage, cost and/or expenses associated with the above measures and for any direct, indirect, consequential damages (such as loss...) to the Vehicle unless it is demonstrated that Tesla Transfers Sarl is directly responsible for such confiscation or impounding of the Vehicle.

Furthermore, the rental agreement may be automatically terminated as soon as Tesla Transfers Sarl is informed of such action by the legal authorities or by you.

Any use of the Vehicle which may be detrimental to Tesla Transfers Sarl will entitle Tesla Transfers Sarl to automatically terminate the rental agreement with immediate effect. You will then return the Vehicle immediately as soon as Tesla Transfers Sarl so requests.

In the event of theft of the Vehicle, the rental agreement will be terminated as soon as Tesla Transfers Sarl has received a copy of the theft declaration made by you to the police authorities.

In the event of an accident, the rental agreement will be terminated as soon as Tesla Transfers Sarl has received a copy of the accident report completed by you and, where applicable, the third party. If Tesla Transfers Sarl provides a new vehicle, the rental agreement will be amended accordingly.

Furthermore Tesla Transfers Sarl will have no responsibility for loss, theft, robbery or damage of whatever nature relating to objects and/or utensils transported or which are found in the Vehicle including, in particular, baggage and/or goods.
 

5 PRICES & TERMS OF PAYMENT & CANCELLATIONS

5.1 Prices

The total price for each rental will be determined according to the price list applicable at the time of rental.

5.2 Terms of Payment

When payment is made with a credit card your card is being charged to the total price of the rental.

Tesla Transfers Sarl will also demand an authorisation for 1200 chf. This amount is not debited. It is held on cardholder's bank account until the final rental charge amount is debited. The costs of damages to the Vehicle and/or insurance deductible is deducted from this amount.

Non-payment by due date of any invoice or any other non-payment will render all outstanding invoices due immediately and will authorise Tesla Transfers Sàrl to require immediate return of any vehicles still on rent and to terminate the agreements relating to such rentals.

The tariffs applicable to the rental, to the additional services and to the optional covers or insurances are those which are in force on the date of issue of the rental agreement, and correspond to the characteristics you originally indicated at the time of reservation (vehicle type rental, duration, return station...). Any modification in the characteristics will entail the use of an appropriate alternative tariff.

5.3. Cancellations

Tesla Transfers Sarl cancellation terms and prices can be found on www.teslatransfers.com website.

5.3.1.  Cancellation of the rental in case of flight delays

Tesla Transfers Sarl has a right to cancel your reservation at Geneva airport if your flight is delayed more than 2 hours. In this case you are not entitled to any compensation.

5.3.2. Cancellation of the rental in case of late arrival

If the vehicle is not being picked up at the starting time of the rental, Tesla Transfers Sarl has a right to cancel the reservation 30 minutes after the initial starting time of the rental.

6 INSURANCE

All the vehicles of Tesla Transfers Sarl are insured against Bodily Injury and/or Property Damage that you might inflict on a third party as a result of an accident involving the vehicle. The amounts for such liability cover are available on request.

In particular, you must comply with the rule concerning permitted destinations, as set out in Article "use of the Vehicle" above, in order to have the full benefit of the insurance provisions.

IMPORTANT NOTE:

Damage to the under body-work and/or roof due to collision with bridges, tunnels, overhanging structures etc., is excluded from the damage cover, unless force majeure can be proved.

6.1  Liability in the event of damage to the rental Vehicle or theft or conversion thereof

6.1.1 You will be liable for any damages to Tesla Transfers Sarl when renting a Vehicle that has been entrusted to you.

Therefore, in the event of theft of the vehicle or damages caused to it, you must fully indemnify Tesla Transfers Sarl (the indemnification will include the amounts corresponding to the repair costs, resale value of the vehicle, loss of use, administration charges...).

The amount will not exceed the market value of the rented vehicle at the time of the event.

Therefore, at the end of the rental, IN THE EVENT OF DAMAGE OR THEFT, YOU WILL BE DEBITED with an amount equal to the non-waivable excess charge according to the tariffs of Tesla Transfers Sarl. IN THE EVENT OF LIGHT DAMAGE, YOU WILL BE DEBITED according to the provisions of section 6.1.2.

You are advised that any waivers you may have chosen will be invalidated if you fail to take reasonable measures for the safety of the vehicle, its parts or accessories, or fail to comply with all restrictions on the use of the vehicle or otherwise abuse or misuse it.

You will not be exempt from liability towards Tesla Transfers Sarl in the case of breach of contract. Therefore, you will be responsible for any financial loss Tesla Transfers Sarl suffers as a result of such breach and for any relevant claims made by other people. You agree to pay any amounts Tesla Transfers Sarl spends in enforcing these terms.

THEREFORE IN ANY CASE, NEITHER TESLA TRANSFERS SARL NOR ITS OFFICERS, DIRECTORS, EMPLOYEES WILL BE LIABLE TO THE CONTRACTING PARTY FOR ANY AMOUNTS NOR FOR ANY ACTIONS, LAW SUITS OR CLAIMS RELATED TO ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE DAMAGES (SUCH AS LOSS OF BUSINESS, LOSS OF PROFIT) ARISING OUT OF OR IN CONNECTION WITH THE RENTAL OR THE USE OF ANY VEHICLE WHERE THE ACTION IS BASED ON CONTRACT OR IN TORT. YOU WILL INDEMNIFY AND HOLD TESLA TRANSFERS SARL HARMLESS FROM ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES OR EXPENSES ARISING OUT OF THE RENTAL AND/OR THE USE OF THE VEHICLE.

If the loss suffered by Tesla Transfers Sarl is subsequently reduced, you will receive the corresponding reimbursement.

6.1.2 Light damage (valid only if applicable)

Both at check-out and check-in Tesla Transfers Sarl will, together with you, record in the rental agreement all visible light damages to the Vehicle.

At check-out unrepaired damage must appear on the rental agreement with the appropriate signatures by you and Tesla Transfers Sarl. At the end of the rental i.e., at check-in, the identification of any new light damage must be added to the rental agreement. Any new light damage will be immediately pointed out to Tesla Transfers Sarl, mentioned in the rental agreement, and signed by you and Tesla Transfers Sarl. The cost of repairing this damage will be deducted from the authorisation amount you had given to Tesla Transfers Sarl when reserving the vehicle.

These repair costs will include the cost of the damage repair as well as administration charges, immobilisation costs, spare parts and labour costs. The above-mentioned invoiced repair costs are payable under the same conditions as for the payment of the rental agreement.

6.2 Summary of the optional contractual guarantees offered by Tesla Transfers Sarl

ALL THE FOLLOWING GUARANTEES ARE ONLY APPLICABLE FOR THE DURATION OF THE RENTAL AGREEMENT AND SUBJECT TO COMPLIANCE WITH THE REQUIREMENTS OF THE TERMS OF SECTION 4.

CDW (Collision / Damage Waiver):

CDW is always included in the rate. This facility will limit your liability for any damage to the Vehicle which is not otherwise recovered from a third party, subject to the Non-Waivable Charge.

NWC (Non-Waivable Charge):

Fixed amount charged for every rental in which the Vehicle is returned damaged and the repair costs are not recovered from a third party. The amount of Non-Waivable charge is 1000 chf.

P.A.I (PERSONAL ACCIDENT INSURANCE):

The P.A.I coverage, which is always included in the rentals of Tesla Transfers Sarl, provides a financial indemnity for you and passengers (subject to permitted number of occupants in the vehicle) in the event of death or permanent disability.

The P.A.I coverage is provided by Insurance Company. The terms and conditions of this coverage are contained in a master policy, a copy of which is available upon request. By accepting the PAI coverage you agree to the terms and conditions of the master policy.

TW / TP (Theft Waiver / Theft Protection):

TW / TP, which is always included in the Tesla Transfers Sarl rentals, relieves you of your financial liability in the event of the Vehicle being stolen, except where incurred through negligence and/or breach of contract.

7 DATA PROTECTION LAW

Please note that in the course of the performance of the booking as well as the rental process, Tesla Transfers Sarl collects some personal data. It is mandatory to provide all the information requested; in the absence of such information, Tesla Transfers Sarl will not be able to ensure the rental.

Under the Swiss Data Protection Law, you have the right to access, update, correct or delete personal data collected by us. You may correct factual errors in that data by sending a request to us pointing out the error.

In order to allow us to provide you with effective services, Tesla Transfers Sarl may transfer data collected to other companies in Switzerland or outside of Switzerland. By accepting these General Rental Terms, you hereby authorize Tesla Transfers Sarl to proceed with such a transfer.